Returns Policy
Refund & Returns Policy
At Deluxe Tresses by Del, we value your satisfaction and stand behind the quality of our products.
Eligibility for Returns
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Products must be returned within 14 days of delivery.
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Items must be unused, unwashed, and in their original condition with tags and packaging intact.
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For hygiene reasons, wigs that have been worn, altered, or tampered with cannot be returned.
Process
To request a return, please contact us at:
📧 Email: deluxetressesbydel@gmail.com
📞 Phone: 0448 786 152
Once approved, refunds will be processed to your original payment method. Please note that shipping costs are non-refundable.
Exchanges
We do not currently offer direct exchanges. Please return your item for a refund and place a new order.